When this Policy applies, it controls and takes precedence over the reservation’s cancellation policy. This Policy applies to all reservations made on or after the Effective Date. pool, hot tub, bathroom - toilet, shower or bathtub, kitchen - sink, stove, refrigerator or other major appliance, electrical, heating or air conditioning systems). Special amenity or feature described in the Listing is not present or does not function (e.g.Incorrect location of the accommodation.Incorrect type or number of rooms (e.g.entire home, private room or shared room). Listing contains a material inaccuracy such as:.They are not reasonably clean and sanitary, including bedding and towels.Accommodations are not habitable at check-in for any of the following reasons:.Host fails to disclose in the Listing that the Host, another person, or a pet will be present during the stay.Host fails to provide access to the accommodations. Host cancels the reservation prior to check-in.The term "Travel Issue" refers to these situations:
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